 |
|
|
| |
Avaya IP Office VoiceMail Pro provides more advanced voice processing
functionality for contact centers. It builds on the features
and facilities offered by VoiceMail Lite and can be tailored
to meet the individual needs of a business. Scaling from
2 to 30 simultaneous calls, VoiceMail Pro can handle the
messaging requirements of small or medium organization. When
used with a network of IP Office sites, VoiceMail Pro's centralized
voice mail feature enables a central voice mail system to
handle all sites' messaging needs.
VoiceMail Pro allows for message handling for individuals
or groups, providing information to callers, assisting
the operator during periods of heavy call activity and
more by including a powerful voice processing system and
an easy to use graphical user interface - the 'VoiceMail
Pro Manager'. This application also allows VoiceMail Pro
to dial back users, internally or externally, as soon as
a voicemail message is left for them. It provides security,
by prompting for a PIN code should a user wish to change
their Forwarding or Follow Me number from an external telephone.
The call flow can easily be customized, enabling customers to break out of
a mailbox to speak to a receptionist or secretary.
Select
a Tutorial from the menu on the left.
|
|
|
